Symantec Encryption Desktop 11 is an average product
I used Symantec Encryption Desktop 11 and it is an average product. Lots of companies offer encryption, and Symantec tech support is terrible.
So why am I writing about this? I had a client buy this product and told me to use it. It was straightforward, but it was pretty old design. You can read a review of it here.
To me this SED 11 is an average product. I like the Windows Bitlocker more because it doesn’t have extra software to install. Of course you must have a qualifying version of Windows, and not every hardware supports it or has drivers/compatible applications. So for small companies it is an easy way to encrypt laptops.
However my past experience with Symantec has been universally negative. I actually had to call them and register this product and it was a time-consuming and silly ordeal. It is always frustrating to support a company that has poor support. On a personal level I don’t do it. However if I am getting paid, then I do what I am paid to do.
I have used a ton of Symantec applications and never had a good experience. It is up to everyone to determine what is best for them. It does work and it gets the job done if that is what you are looking for.
So what encryption product would I suggest if you don’t like the default Windows bitlocker? Well Truecrypt is out. It had some security issues so best avoided. I like that the encryption is built into all the versions of the Mac OS X. So I would say that going with a mac computer is a better way to go. Not only for security but also reliability.
I like for example that with a Mac your encryption key can be retrieved and is saved by Apple. Or you can keep it offline and local if you want. It’s up to you. It’s a nice enterprise feature that shows the added value for the average mac user.
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