Yesterday I spoke about small business cloud email and file storage recommendation. Now I am going to talk about what would work best for companies that are larger than 200 people, and/or don’t mind spending more money to have a better experience.
RackSpace has great managed exchange email. They have been the most reliable email provider out of a dozens I have tried and worked with in business. Of course they are on the high end of cost, but the service is fantastic if there is a problem. My second choice for email would be Appriver. They have a great managed exchange email service as well, and are cheaper than RackSpace. Their spam filter is actually used by RackSpace and its very good. Office 365 and Google Apps for business are disappointing for email. They have both gone down and been unreliable, and those services come with a complexity that RackSpace/Appriver have addressed. They require a learning curve for the IT department, or for the person responsible for managing email. Qualified people cost money so ultimately using Office 365/Google Apps is far more expensive.
File storage is another issue. I would have said Box.net but now after using pCloud I think its a better choice. It is better because it is more intutive than Box and has less limitations. In fact I haven’t found a significant limitation in using it. I have been trying to stress it out to find its weak points, but even uploading 38GB of data didn’t cause any problems. It accepted it and was very quick about the upload. The other neat thing about pCloud is that it easily provisions/sets up an account by simply emailing someone. I love that all I had to do was put in their email message and a brief message if I wanted and then the person could click on to accept. Super easy. Then when that person logged in their account was active. In comparison Box requires you to setup an account manually and it takes a few minutes to do so. So the long term costs are far less with pCloud management than with Box management.